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CENTRAL MELBOURNE METRO ACCOMMODATION'S GENERAL TERMS & CONDITIONS

1. Registration and Check In
Upon Arrival or prior to arrival, all guests will be required to complete and sign Central City Accommodation's standard registration form, and accept the standard business terms and conditions.

2. Reservations

All confirmed Reservations are held in good faith to the arrival and departure dates specified in the Confirmation Email, at the specified fixed rate.
To Confirm Reservations, either a current valid credit card or a security deposit is required. The deposit is fully REFUNDABLE at the end of your stay, if there are no losses of chattels or damages to property.
Variations to these terms and conditions may apply during peak periods at the discretion of Central City Accommodation.
PLEASE NOTE THAT THE SECURITY DEPOSIT AMOUNT IS INDEPENDENT OF THE ACCOMMODATION CHARGES.
2. Check In and Check out times
Usual Check in time is after 2pm - early check in may be available but not guaranteed.
Check out time is before 10 am - late checkouts may be available but not be guaranteed.
Day use of room until 6pm is an additional charge of AUD $60.00.
Check In/out after 12 Midnight and before 6am may incurr an additional Charge.

3. Tariff

If accommodation is booked under a longer term or Promotional tariff, and the apartment is vacated before reaching the minimum number of nights applicable to that tariff, charges will be adjusted to the tariff appropriate to the actual length of stay.

4. Payment Type

Central City Accommodation Melbourne Serviced Apartments accept Cash, Master Cards , Visa Cards, and BankCards.
Cheques are not accepted as payment for accommodation unless received, banked and cleared 10 days prior to arrival as a full pre-paid deposit.

5. Credit Card Policy

Your credit card details will be destroyed in accordance with the Privacy Act once our business transaction has been finalised.
We may debit your credit card for any incidental damages you cause on the property or any outstanding payments relating to your stay in Central City Accommodation Serviced Apartments.
Payment of accommodation by credit card incurr a 3% bank fee.
6. Cancellation Policy
If a cancellation is made before 14 days prior to arrival date – full refund will be given (Not applicable to special events periods)
If between 14 – 7 days, 50% of the deposit will be refunded.
If a cancellation is made less than 7 days prior to the arrival date, no refund will be given, however the money can be rolled-over, or transferred to another person.
Any cancellation fee will automatically be charged to the credit card on the confirmation, or deducted from the reservation deposit.
  • For special events periods, all deposits and payments are non-refundable if booking is cancelled
  • 7. Minimum Night Stays

    Four (4) nights minimum stays apply
    Contact Us
    Email: Click Here
    Office: +61 3 8361 8119
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